Customer Complaints

There are different ways to make your complaint:

  • Through our website:

  • Through our e-mail address:

  • By telephone at +357 22 351231 (during normal office hours)

  • By fax at +357 22 351231

As soon as your complaint is registered, a customer service manager will respond to you normally during same or next working day either by email or telephone depending on the means you used to register your complain.

D.M Crocodeal Ltd is very responsive to customer complaints and will try its best to keep you satisfied.

All customer complaints are registered in the CRM (Customer Relationship Management) module of the company and are subject to analysis by top level management.